IUHC General Information
Where is the IU Health Center located?
What are the Health Center hours?
After Hours Care
What services are available?
What is the Health Fee?
Health Fee benefits and who is assessed Insurance Billing
Confidentiality of records and visits
How can I contact the Health Center?
Accessibility
Where is the IU Health Center located?
The Health Center is conveniently located at the corner of Tenth and Jordan (across from the Main Library). It is within walking distance of most residence halls. Free patient parking is reserved adjacent to the building.
What are the Health Center hours? top
During fall and spring semesters, and summer sessions, the Health Center is open from 8:00 a.m. to 4:30 p.m., Monday through Friday.
After Hours Care - Fall and Spring Semesters Only top
The IU Health Center is open from 8:00 a.m. to 4:30 p.m. Monday through Friday. If you are experiencing a life threatening emergency, call 911.
The IU Health Center has an after hours telephone call service.
The hours are:
- Monday - Friday 5:00pm - 11:00pm
- Saturday and Sunday 8:00am - 11:00pm
The service is staffed by Health Center medical providers and is intended for students who have urgent questions concerning a medical illness, injury or problem. The number to call is (812) 330-3790.
When the Health Center is closed, you may call Bloomington Hospital Emergency Department at (812) 336-9515 or the School of Optometry Eye Emergency Care at (812) 855-8436.
What services are available? top
The Health Center provides comprehensive health services to meet the medical and psychological needs of students, spouses and dependents (12 years and older). Included are full service appointment or walk-in medical clinic, pharmacy, lab tests, x-rays, physical examinations, eye clinic, gyn services, allergy shots, physical therapy and Counseling & Psychological Services (CAPS). Health and Wellness Education sponsors programs on a variety of health related topics and maintains a resource center.
What is the health fee? top
Students enrolling in more than three on-campus credit hours are assessed the health fee each Fall & Spring semester on the Bursar's bill. The Summer health fee is assessed to students enrolled in six or more credit hours. The health fee benefits remain the same for each semester. The health fee provides reduced charges for routine medical clinic visits, (see exclusions), up to two free visits (excluding psychiatry) to Counseling and Psychological Services (CAPS), and general educational programming provided by Health and Wellness Education.
Women's health appointments pre-scheduled with certified GYN Advanced Practice Nurses and Physician Assistant practitioners will have the office visit charge waived. Usual charges will be assessed for lab tests, procedures and prescriptions.
All physical exams (routine), special procedures (suturing, wart removal, casting, colposcopy, allergy shots, etc.), x-rays, laboratory, physical therapy, pharmacy, and psychological counseling (in excess of two visits) are additional charges.
Students enrolled in three or fewer credit hours plus spouses and their dependents are assessed charges comparable to those in the local community for all services. Student spouses and dependents must pay at the time of service.
Everyone must check-out with the cashier located on the second floor at the completion of each visit. Payment is appreciated at the time of the visit. A visit reconstruction charge will be assessed to those who fail to check out. Payment may be made by cash, check, debit card, MasterCard, Discover Card or Visa, or charges may be directly transferred to the Bursar's Office. Any unpaid charges will be automatically transferred to the Bursar's Office within 30 days.
What is the billing procedure? top
The Health Center provides services to Indiana University students from all over the world. Because of the large number of insurance companies involved in such a large, diverse group of students, the Health Center has chosen to participant in only one program: Aetna Student Health.
If a student does not participate in this program, then the itemized statement, provided by the cashier, can be submitted for insurance reimbursement. For counseling and psychological charges, talk with your provider. The pharmacy accepts many prescription cards. Verification of your carrier can be obtained by calling the pharmacy at (812) 855-3865.
What is the confidentiality policy? top
Health history and professional care information is on file in the Medical Records Department. All records are strictly confidential and will not be released without the client's written permission, except as required by law.
How can I contact the Health Center? top
Phone: (812) 855-4011
Fax: (812) 855-4628
Email: health @ indiana.edu
Mail: Indiana University Health Center
600 North Jordan Avenue
Bloomington, IN 47405
Accessibility top
Parking and Entrance
Reserved parking for patrons using the IU Health Center is located just east of the Health Center building past parking attendant booth. If you have special needs for accessible parking, please alert the parking attendant or call 855-6511.
Accessible entrance and drop off/pick up at north entrance. This is a covered accessible entrance with a curb cut to the drive.
Elevator
Two elevators reach all floors and are self operated (Braille signage) and wheelchair accessible. To reach the elevator from the north entrance go straight to center core of building, elevators are on the left (east side).
Restrooms
Restrooms located on floors 2,3,and 4 are in the center core of the building and are wheelchair accessible. Restroom on floor 1 is wheelchair accessible and located at end of the south hallway.
Drinking Fountain
Drinking Fountains on all floors are wheel chair accessible.
Telephone
Telephone is located at north entrance and is wheelchair accessible. Cell phones permitted in designated areas on each floor.
Office and Waiting Rooms
All are wheel chair accessible.
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