CAPS Virtual Visits


Here’s all that’s required for a virtual visit:

  • You need to be physically located in Indiana during your appointment. 
  • You need to have access to audio/video technology (a phone, tablet, or computer).
  • You need to have access to a confidential space for your sessions. If you need a private, confidential space to go, CAPS has confidential rooms available to reserve. Learn more below.

Please help keep our IUB community healthy.

If you have any COVID-19 symptoms or suspect that you may have been in contact with a person who has contracted the virus, please do not use these spaces and call the Student Health Center medical clinic (812-855-7688).  

These confidential spaces are located on the 4th floor of the Student Health Center (10th and Eagleson, across from the Wells Library). Please enter using the non-sick entrances Door #2 (loading dock on East side of building) or Door #3 (front entrance on 10th Street).

When you arrive at the Student Health Center you will be:

  • screened for symptoms of COVID-19 and have your temperature taken
  • asked to change into a provided surgical mask that you will wear while in the building
  • asked to use hand sanitizer
  • directed to use an elevator that takes you directly to the fourth floor

The confidential spaces will only be available by appointment. Call 812-855-5711 to reserve.

  • Counseling Sessions
  • Psychiatry Appointments
  • Support Group meetings

You will need to bring your own device to use while in the confidential space. Wi-Fi can be accessed through IU Secure and eduroam.

In order to help us keep the rooms clean for all students who need them, we have a few recommendations/guidelines:

  • This space is only for your CAPS virutal visit appointment.   
  • You cannot eat or smoke in this space.  
  • Please arrive five minutes before the time of the appointment. When you arrive, please check-in at the front desk. After your appointment is over, please leave the building immediately to help keep the number of people on the 4th floor to the minimum.   
  • You will be required to wear a IU Student Health Center issued surgical mask at all times while in the building, except when you are in a room during your virtual counseling session.

Does this really work?

Online therapy services continue to be a growing trend. According to recent research, it’s just as effective for most issues and is a fine alternative to meeting with a counselor face-to-face.

Find more services

See what else CAPS has to offer